Frequently asked questions

🚀 Placing an order Tap “Add to Cart.” When you’re done, open the cart and choose “Checkout.” Payment safety Our system is 100% secure, maintained by an internet security team for a safe, reliable experience. 🔐 Delivery timeline Orders are processed within 1–3 business days, and a shipping confirmation is emailed afterward. Tracking Yes—your tracking number will be issued post-purchase. Shipping fees Calculated by shipment origin. Enter your address at checkout to display the shipping cost. Multiple items Typically shipped in separate packages. 📦➕📦 Returns & exchanges We offer free returns, even for washed/worn items: 30 days → Full refund, 180 days → Store credit. A refund confirmation email is sent after processing. Refunds are generally issued within 10 business days of receipt. High volumes may cause delays—thanks for understanding. ⏳ Free gifts If returns take your order below the promo threshold, the free gift must be returned. To keep it without qualifying, we’ll deduct its cost or request payment. 🎁 Changes or cancellations Not possible—orders can’t be modified or canceled after submission. You can return items; refunds apply to the item total only (shipping excluded). More help See all FAQs for shipping, product info, and more. Quick contact Email: PrellCotherman0397@outlook.com